{"id":20562,"date":"2024-03-10T19:39:59","date_gmt":"2024-03-10T19:39:59","guid":{"rendered":"https:\/\/dponl.server.terryh.uk\/?page_id=20562"},"modified":"2024-10-23T11:34:45","modified_gmt":"2024-10-23T10:34:45","slug":"detailhandel-ecommerce","status":"publish","type":"page","link":"https:\/\/www.dpocentre.nl\/en\/sectoren\/detailhandel-ecommerce\/","title":{"rendered":"Retail and eCommerce"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"20562\" class=\"elementor elementor-20562\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-50de8ee e-flex e-con-boxed e-con e-parent\" data-id=\"50de8ee\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a2eb839 elementor-widget elementor-widget-heading\" data-id=\"a2eb839\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Retail and eCommerce<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f8d518 elementor-widget elementor-widget-heading\" data-id=\"7f8d518\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Concerned about data protection?<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1167f82 e-flex e-con-boxed e-con e-parent\" data-id=\"1167f82\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c54d466 e-con-full e-flex e-con e-child\" data-id=\"c54d466\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f0985c elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"2f0985c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Technology and data protection have had a major impact on both traditional mall retailers and e-Commerce.<\/p><p>The GDPR requires all retailers to pay extra attention to the maintenance of their sales and marketing databases, the registration of consent and the implementation of an effective data retention policy including deletion.<\/p><p>Multi-store chains often have different systems in different stores, often using paper, and should consider data minimisation techniques to ensure that they do not retain unnecessary data. Staff in the different stores should often be trained to ensure that all employees understand their responsibilities with regard to data protection.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9169cc7 e-con-full e-flex e-con e-child\" data-id=\"9169cc7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9366df8 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"9366df8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-info-circle\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5955a7 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"f5955a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Op deze pagina wordt uitgelegd welke wetgeving met betrekking tot gegevensbescherming belangrijk is voor organisaties in de detailhandel en de e-Commerce en met welke aspecten zij rekening moeten houden bij het beheer van persoonsgegevens.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b41e589 e-flex e-con-boxed e-con e-parent\" data-id=\"b41e589\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f6c6115 e-flex e-con-boxed e-con e-child\" data-id=\"f6c6115\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b173cf elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"3b173cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">You can also click on one of the options below to speak to us<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c3c9c61 elementor-align-center elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"c3c9c61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"mailto:amsterdam@dpocenter.eu\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-envelope\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Email<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-583d0b4 elementor-align-center elementor-widget__width-auto elementor-widget elementor-widget-button\" data-id=\"583d0b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"tel:+31%20(0)%2020%202091510\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-phone-alt\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Call<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eedf9c0 e-flex e-con-boxed e-con e-parent\" data-id=\"eedf9c0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a2382c elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"0a2382c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What does the legislation mean for organizations in the retail and e-commerce sectors?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9d6d80 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"c9d6d80\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Net als alle andere organisaties moeten detailhandels- en e-commerce-organisaties:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a0e09b6 e-grid e-con-full e-con e-child\" data-id=\"a0e09b6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9ecda91 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"9ecda91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul class=\"ticklist\"><li>Be transparent in the way they process personal data and are responsible for it<\/li><li>Be able to detect, manage, report and address data security breaches and, if necessary, contact the Dutch Data Protection Authority (AP)<\/li><li>Have insight into the data they have, where it is stored and who has access to it<\/li><li>Implement effective processes and procedures to protect personal data<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c257ee8 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"c257ee8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul class=\"ticklist\"><li>Allow all customers, suppliers and staff:<ul><li class=\"sublist\">to access the data stored<\/li><li class=\"sublist\">to ensure that the data is correct and to amend it if necessary<\/li><li class=\"sublist\">have it removed (unless there is a legal obligation to do so)<\/li><\/ul><\/li><li>To appoint a data protection officer if they:<ul><li class=\"sublist\">Process data at scale<\/li><li class=\"sublist\">Use the data for profiling or automated decision-making<\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3392b68 e-flex e-con-boxed e-con e-parent\" data-id=\"3392b68\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f281615 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"f281615\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Key Data Protection Considerations for Retail and E-Commerce<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0260cc elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"a0260cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Detailhandels- en e-commerceorganisaties moeten bij veel van hun activiteiten persoonsgegevens beschermen. Enkele belangrijke overwegingen zijn:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a562cde e-grid e-con-full e-con e-child\" data-id=\"a562cde\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8369810 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"8369810\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Sales and direct marketing<\/strong><\/p><ul><li>Management of the consent of individuals receiving direct marketing materials<\/li><li>Data retention<\/li><li>Database management and data minimisation<\/li><\/ul><p><strong>eCommerce<\/strong><\/p><ul><li>Data in contact forms<\/li><li>Large amounts of data<\/li><li>Financial, payment and transaction data<\/li><li>Automatic profiling<\/li><li>Cookies and tracking pixels<\/li><\/ul><p><strong>Multiple physical stores<\/strong><\/p><ul><li>Data in different formats and in different locations<\/li><li>Minimize duplicate data<\/li><li>Removal and storage<\/li><li>Existing and custom systems<\/li><li>Paper files and archives<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd45218 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"fd45218\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Staff and training<\/strong><\/p><ul><li>Awareness training for staff to understand and act upon protection obligations<\/li><li>Embedding a data protection culture that takes into account multiple locations, part-time, temporary and permanent staff<\/li><\/ul><p><strong>Administration<\/strong><\/p><ul><li>Email systems<\/li><li>Payroll administration, pension administration and personnel files<\/li><li>Access and camera security<\/li><\/ul><p><strong>Data security<\/strong><\/p><ul><li>Maintain network and server security<\/li><li>Data encryption<\/li><\/ul><p><strong>Rules and agreement<\/strong><\/p><ul><li>Privacy, retention and data protection policies<\/li><li>Staff guides<\/li><li>Processor agreements<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-98c5f52 e-con-full e-flex e-con e-parent\" data-id=\"98c5f52\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bad0d83 elementor-widget elementor-widget-template\" data-id=\"bad0d83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"template.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-template\">\n\t\t\t\t\t<div data-elementor-type=\"section\" data-elementor-id=\"20409\" class=\"elementor elementor-20409\" data-elementor-post-type=\"elementor_library\">\n\t\t\t<div class=\"elementor-element elementor-element-2003ee3 e-flex e-con-boxed e-con e-parent\" data-id=\"2003ee3\" data-element_type=\"container\" data-e-type=\"container\" id=\"FooterForm\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12c480d elementor-widget elementor-widget-heading\" data-id=\"12c480d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Make a request below<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-263d6c2 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"263d6c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Fill in your details below and we will contact you as soon as possible<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-938d114 elementor-widget__width-inherit elementor-widget elementor-widget-html\" data-id=\"938d114\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/\/\/js-eu1.hsforms.net\/forms\/shell.js\" data-cookieconsent=\"necessary\"><\/script> \r\n<script data-cookieconsent=\"necessary\">\r\n  hbspt.forms.create({\r\nregion: \"eu1\",\r\nportalId: \"4212265\",\r\nformId: \"d5893626-16ac-4be8-832c-51d70d482eaa\"\r\n});\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Detailhandel en eCommerce Bezorgd over gegevensbescherming? Technologie en gegevensbescherming hebben grote gevolgen gehad voor zowel traditionele detailhandelaren in winkelcentra als e-Commerce. De AVG verplicht alle detailhandelaren extra aandacht te besteden aan het onderhoud van hun verkoop- en marketingdatabanken, de registratie van toestemming en het voeren van een effectief bewaarbeleid van gegevens inclusief het verwijderen daarvan. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":20520,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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